1. Booking Events
Bookings for Events can be made via our “Website” (means www.propski.co.uk). For online bookings, please select the Event that you require and click on the “Book” or “Buy” button, following the instructions step by step.
2. Description and pricing of Events
Although we make every effort to ensure the prices listed are correct, mistakes may sometimes be made. If a mistake is discovered in the price of the Event that you have booked prior to confirmation of your booking, we will tell you and give you the option of either reconfirming your booking at the correct price or cancelling your booking. In this instance, if we are unable to contact you or we receive no reply from you your booking will be cancelled. PropSki reserves the right to change prices listed without notice. PropSki also reserves the right to refuse to supply to any individual or company.
3. Provisional bookings
When booking an Event online, acknowledgement of the booking request is emailed within 1 working day of the request being received by PropSki. Where a booking is made online and not accompanied by full payment, the booking will be deemed to be provisional (“Provisional Booking”). Provisional Bookings will only be held until 2 (two) weeks prior to commencement of the Event, after this any Provisional Bookings will be cancelled. When payment has been received in full, or a formal purchase order has been provided (either by email or by post), the individuals’ place on the Event will then be confirmed and a binding contract will have been entered into between PropSki and the booking party. Please refer further to the “How to pay” section below.
4. Cancellation of Events
PropSki reserves the right to amend or cancel any Event, Event times, dates or published prices. Changes to Event prices, times and dates will be advised before the Event start date and any Event already paid in full will not be subject to the increased price. As an Event may be cancelled up to four weeks prior to its start date, we recommend that delegates do not make travel or accommodation arrangements before this time. Any travel or accommodation costs incurred are entirely the delegate’s responsibility. PropSki does not accept any liability for reimbursement of any costs incurred whatsoever in relation to its Events. Where an Event has been cancelled, delegates will be offered an alternative date for the same Event, a credit towards another Event or a refund.
5. How to Pay
If you are making a booking online, you can pay by credit or debit card. Stripe handles our online credit and debit card transactions in a secure environment. We accept American Express, Visa, Mastercard and Maestro. Please note that we do not accept payment by cash or payments in any currency other than UK pounds sterling. You will not be eligible to attend the Event until full payment is received. In the case of late bookings payment must be made prior to attendance of the Event. If payment is not made prior to the delegate attending the Event PropSki reserves the right to refuse admission until payment has been made in full.
Fees quoted are exclusive of VAT, which will be shown separately on the invoice. A VAT invoice will be sent to cover your payment.
7. Joining Instructions
Every effort is made to ensure that joining instructions including venue details and start times are sent out by email to the Event booker at least 14 (fourteen) days before the event. Once this has been done the services is deemed to have started under the Consumer Protect (Distance Selling) Regulations 2000.
All materials (“PropSki Materials”) provided for PropSki Events (such as PropSail, PropKart, PropShoot etc) including graphics, code, text products, software, audio, music and design are owned by PropSki or PropSki’s third party Event providers. No content in whole or in part of the PropSki Materials may be copied, reproduced, uploaded, posted, displayed, linked to or used in any way without the prior written permission of PropSki. Any such use is strictly prohibited and will constitute an infringement of the copyright and other intellectual property rights of PropSki, or in the case of material licensed to PropSki, the owner of such materials.
Where a firm booking has been accepted by PropSki and is subsequently cancelled, the customer will be liable for the full charges. Under the Consumer Protect (Distance Selling) Regulations 2000 you have a cancellation cooling off period where you can cancel your Event within a period of 14 working days beginning on the day after the day on which the contract is concluded with you as notified by email or postal confirmation from PropSki in accordance with these Terms. In this case, you will receive a full refund of the price paid for the Events in accordance with our refunds policy (clause 13 below). After this initial cooling off period the above charges apply. All cancellations must be received in writing. Upon receiving the joining instructions, you agree that the service provided by PropSki is deemed to have commenced and you agree to waive your right to cancel your booking and receive a full refund within 14 working days under the Consumer Protect (Distance Selling) Regulations 2000. In such instances, the cancellation policy above will apply.
Delegate substitution may be made at any time subject to the discretion of PropSki. PropSki reserve the right to refuse substation.
If you wish to exercise your right to cancel your booking, PropSki will refund the fees paid according to the above cancellation policy. If payment for the order was originally made by credit card, any refund will be made back to the same card.
12. Written communications
Applicable laws require that some of the information or communications we send to you should be in writing. When using the Website, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website or social media. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
All notices given by you to us must be given to address detailed in clause 23. We may give notice to you at either the e-mail or postal address you provide to us when placing an order. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, which such e-mail was sent to the specified e-mail address of the addressee.
14. Non-EU Delegates
PropSki welcomes delegates from overseas but if you are resident outside the European Union (EU) you should ensure that you have a valid visa and can comply with all immigration requirements before booking a PropSki Event. Please note that PropSki events do not qualify you for a student visa or for entry to the UK or other EU countries. Visa information is given on www.ukvisas.gov.uk. If you wish to apply for entry to the UK you should contact your nearest British Mission that offers a visa service. A full list of UK Overseas Missions is given on www.fco.gov.uk. PropSki cannot process bookings from outside the EU without full payment in advance. Once payment has been made, cancellation fees are payable in accordance with our terms and conditions. If you do not have a visa before applying and you are unable to obtain one, cancellation fees will be levied. Any travel costs or any other expenses whatsoever incurred are entirely the delegate’s responsibility.
15. Specific needs
PropSki aims to ensure that its events are accessible to all. If you have any specific needs, please advise us at the earliest possible time and we will contact you to discuss your requirements.
16. Photography/Filming Media at Events
PropSki may from time to time photograph/film its events for use in future publicity and marketing materials for the promotion of the organisation. If you do not wish to be filmed, please contact us prior to commencement of the event.
Venues are sourced and visited ensuring that PropSki standards are met.
18. Event providers
PropSki sometimes uses third party providers to deliver its Events. They are leading edge procurement professionals within their fields and have been thoroughly vetted by PropSki.
19. Data Protection Policy The personal data that we collect from you and hold is important to us and is handled in accordance with our Privacy Statement https://www.propski.co.uk/privacy-policy. We are committed to ensuring that your privacy is protected. Where we ask you to provide information by which you can be identified you can be assured that it will only be used in accordance with this Privacy Statement.
20. Contact details
Email enquiries: firstname.lastname@example.org
Address: Well House, Riding Lane, Hildenborough, Kent TN11 9LH
VAT number: (pending)
21. Complaints Procedure
At PropSki we are committed to providing a high standard of customer care. If you are not happy with any element of the service that you have received, please contact email email@example.com or call Rupert Parker on +44 (0) 7958 042137.
22. Governing law
These terms and conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.